Shipping Policy
FREE SHIPPING
USA: Priority Shipping is free on all orders over $45.
Delivery is approximately within 5-7 business days.
UK: Priority Shipping is free on all orders over $45.
Delivery is approximately within 5-7 business days.
CANADA: Priority Shipping is free on all orders over $45.
Delivery is approximately within 5-7 business days.
AUSTRALIA: Priority Shipping is free on all orders over $45.
Delivery is approximately within 5-9 business days.
NEW ZEALAND: Priority Shipping is free on all orders over $45.
Delivery is approximately within 5-9 business days.
For other countries, please expect shipping times of 7-10 days for international orders.
Our product is packed by hand with the upmost love and care. Therefore it can take us 1-3 days to pack, process and fulfill your order. We promise, it is worth the wait!
Please be aware that new product launches and holiday seasons may cause slight shipping delays as the volume of orders increases dramatically during these times. We thank you for your patience :)
CHANGING ORDER ADDRESS/INFORMATION
If you entered the wrong information for your order, please contact us as soon as possible at support@lunavor.com
We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.
STOLEN OR LOST MAIL
While we hope that your order arrives safely and securely, we understand that sometimes things can go wrong. If your package is lost, stolen or unable to be delivered due to certain scenarios please accept our apologies. However, please note that this is beyond our control and we recommend contacting your local postal service for assistance.